Terms of Service

Overview

Welcome to Arborist Tools & Equipment – Endor’s Arborist & Rope Supply. By accessing and using our website, purchasing products, or engaging with our services, you agree to comply with the following Terms of Service. These terms outline your rights and responsibilities when using our site and purchasing climbing gear, hand tools, safety equipment, and other arborist supplies from our Ohio-based showroom.

Use of Our Website

Eligibility

By using our website, you confirm that you are at least 18 years old or have received permission from a legal guardian.

Account Information

If you create an account on our website, you are responsible for maintaining its confidentiality. Any unauthorized use of your account should be reported to us immediately.

Prohibited Activities

You agree not to:

  • Use our website for fraudulent or unlawful purposes.
  • Distribute harmful software, spam, or unauthorized advertisements.
  • Interfere with the website’s security features or attempt unauthorized access.

Purchases and Payment

Product Availability

All purchases made through our online store are subject to product availability. We strive to maintain accurate inventory counts but cannot guarantee stock levels at all times.

Pricing and Payment Methods

Prices for our arborist tools, climbing gear, hand tools, and safety equipment are subject to change without notice. We accept major credit cards, debit cards, and other approved payment methods.

Order Cancellation

Orders may be canceled before they are shipped. If an order has already been processed, please refer to our Refund Policy for return options.

Shipping and Delivery

Domestic and International Shipping

We offer nationwide shipping from our Ohio-based arborist showroom. International shipping is available in select regions. Customers are responsible for any applicable customs duties or import taxes.

Delivery Timeframes

Shipping times vary depending on the destination and chosen shipping method. Estimated delivery times will be provided during checkout.

Returns and Refunds

For details on our return and refund process, please review our Refund Policy page. Products such as climbing gear, hand tools, and safety equipment must meet return eligibility criteria.

Product Warranty and Liability

Manufacturer Warranties

Certain products may come with a manufacturer’s warranty. Customers are encouraged to review warranty terms provided by the respective brand.

Disclaimer of Liability

While we strive to provide high-quality arborist tools and climbing gear, Arborist Tools & Equipment – Endor’s Arborist & Rope Supply is not responsible for injuries, damages, or losses resulting from improper use or maintenance of purchased products. Customers must follow all safety guidelines when using arborist equipment.

Intellectual Property

All content on this website, including images, logos, and written material, is the property of Arborist Tools & Equipment – Endor’s Arborist & Rope Supply. Unauthorized reproduction or distribution is prohibited.

Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy page for details on how we collect, use, and protect your personal information.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting. Continued use of our website implies agreement with the updated terms.